Editing Instructions:


Digital Direct, Inc.
  • Designed, developed, and maintained n-tier software suite to automate data processing tasks and manage company workflow using .NET (C# and SOAP Web Services).
  • Designed and maintained a MySQL database for use with internal software.
  • Designed and maintained scripts to generate dynamic variable-data printed documents according to customer specifications.
  • Created software tools, script libraries, and standard practices that greatly reduced the time required to implement customer requests, a leading factor in our very high customer satisfaction.
  • Wrote documentation for software features and procedures.
  • Supervised one Junior Programmer.
  • Functioned as de facto IT department; installed and maintained network, server, and workstation hardware, responded to coworker and customer support requests.
  • Promoted to General Manager based on previous experience with and knowledge of the company and its operations; retained all of my previous duties and responsibilities; reported to board of directors quarterly.
  • Managed a small business with 5 employees and annual revenue above $750,000.
  • Directly supervised three employees.
  • Monitored company financials, set budgets and financial goals.
  • Created and delivered sales materials and presentations.
  • Established and enforced official policies and procedures.
Wal-Mart Stores, Inc.
  • Processed film according to customer directions on a 1-hour schedule.
  • Maintained photo processing equipment
  • Assisted customers in finding and purchashing electronics merchandise.